# Problem solving * For a better gaming experience, we recommend connecting to Wi-Fi. * If you have problems with downloading, check the connection quality. * The first download of the App may take longer, as all content is loaded into the cache. * If you clear the cache, all content will be reloaded when you start the App. * If an error occurs - refresh the page (top right corner-three dots-refresh page). * It is also recommended to reload the page after the update is released. * In case of errors not related to the quality of connection, and if updating the page and reloading the application did not help - you can report to us in [social networks](/ppkas/ppkas.space.md) in the appropriate sections (bug report). A ticket system will be created later. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ppkas.gitbook.io/ppkas/app-and-game/problem-solving.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.